Comfort Plus Products
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Post by Comfort Plus Products on May 18, 2006 9:32:10 GMT
A range of testimonials on our Rising and Reclining chairs, all testimonials are available on request.
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Post by Jon Christopher on May 18, 2006 9:35:44 GMT
"The Chair was delivered today and my mother was very pleased with not only the delivery, but the pleasant attitude that has pervaded this entire transaction.
You not only have a pleasant company to do business with, but also staff, which obviously have continued with your own attitude towards a successful business.
I congratulate you and will, whenever the subject is raised, confirm that yours should be the company to be considered for any of the products that you specialise in.
Kindly convey my thanks to all the staff mentioned and also to the workshop that completed the chair in time to comply with the promises made by your team"
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Post by M Rainbow on May 18, 2006 9:37:33 GMT
"This is a belated Thank you for the extra trouble you took to ensure that my recliner chair was satisfactory. It is very comfortable and other residents have admired it."
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Post by Ruth Upton on May 18, 2006 9:38:45 GMT
"I must say how very pleased I am with it [chair], and am the envy of some friends who have bought from other people."
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Post by Doris Phillip on May 18, 2006 9:41:28 GMT
"I felt I had to write to say how pleased I am with the chair I bought from you. It is very comfortable and nice I can lift my legs up every day and be lifted up to get out of the chair.
I have shown it to my neighbours who think is is great!"
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Post by Katie Brownrigg on May 18, 2006 9:43:16 GMT
"I just wanted to write and thank you for my lovely new chair. Its just so comfortable I don't want to get out of it!
From the demonstrator to the delivery men you were all so friendly and efficient"
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Post by Margaret Henson on May 18, 2006 9:44:44 GMT
"I am very pleased with my chair and believe it is already helping my legs and back.
I shall certainly recommend it to my friends. It is also very nice to deal with such helpful people."
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Post by Richard Loasby on Feb 4, 2014 10:42:37 GMT
£2350 for a chair, to me appears expensive. However, its the after care by your company that is my main concern. The battery for my mothers chair does not work. Not only did your Customer Care Manager not ring my mother back as promised. My mother still remains without a replacement battery nearly 5 weeks after reporting it faulty. During 2 power cuts my mother has been stuck in the chair and due to her illness unable to move. The customer Care Manager is blaming the manufacturer, but my mothers contract and the company she paid her money to is you and you should take responsibility and sort it immediately. Quality control at the manufacturers or your company checking the chairs they are selling would have found this problem very easily. Dealing with old people who are seriously ill in this manner is criminal, especially as you then try and absolve yourselves from any blame. Shame on you. I and my mother still await a phone call from the Customer care Manager who is either not in or in meetings or on the phone.
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Post by Doris on Oct 26, 2014 20:40:45 GMT
How on earth do we change the battery? My mother rang after not being able to get out of the chair during a power cut, as above, to be told the battery 'only lasts once'. If we struggled to change it, ring and arrange a call out. I hope it is not 5 weeks, as we suffer from frequent power cuts. My mother has this chair due to falling down her stairs during one such power cut, and cannot be put in a worse situation due to a chair that doesn't work efficiently.
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Post by Glenna on Jan 23, 2021 6:49:22 GMT
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